Are you slightly unsure about something car seat related and just need a Quick WhatsApp Consult with a certified car seat technician to guide you? Examples of questions you might have: Is the headrest the correct height or is the movement after seatbelt installation within normal limits or not? Or perhaps you read about buckle crunch and unsure if your car seat installation has buckle crunch or not? That’s exactly what this Quick WhatsApp Consultation is designed for! Whether you’re looking for a professional to check the fit or installation of your car seat or you have a question about an upcoming purchase and you know it’s just going to be a quick question and quick answer, this Quick WhatsApp Consultation is the perfect option.
How does it work?
1 – You purchase the consultation and pay via one of our easy payment options.
2 – Once you have paid, you will receive a link questionnaire within 24 hours, where you will be required to answer a series of questions. This is so we are able to assist you quickly and efficiently – that way we have all the information we need to give you the answers you need with minimal fuss. If necessary, we may ask you additional questions during the Quick WhatsApp consultation.
3 – One of our Certified Car Seat Technicians will WhatsApp you to begin the consultation. Please have any photos and/or videos that relate to your question ready to help us make this consultation as seamless as possible. If necessary, we may ask for (more) photos and/or videos at different angles.
4 – Please take note that we will address your question/s and also any and all issues visible in a photo/video that may compromise your child’s safety. Please do not take this personally – pointing out safety issues is baby saving and NOT parent shaming.
Terms and Conditions :
You will be required to complete a waiver of liability. Should you choose not to sign the waiver, we reserve the right not to continue with the consultation. By submitting your booking, you acknowledge the information you provide in the link questionnaire is correct and you understand that we will point out any safety issues visible in photos and/or videos, including but not limited to installation/use/poor fit errors etc.
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